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Política de Privacidade
Privacy Policy:
This Privacy Policy ("Privacy Policy") aims to inform you about how we use and disclose information collected during your visits to our Store and in communications exchanged with you ("Communications"). This Privacy Policy only applies to information collected through the Store.
BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU ACKNOWLEDGE AND AGREE TO THE TERMS SET FORTH HEREIN AND TO THE PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA THAT YOU PROVIDE IN THE STORE.
This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as the rights you can exercise regarding the Personal Data processed by us. If you have any questions about the use of Personal Data, please contact us.
Furthermore, the Privacy Policy does not apply to any application, product, service, site, or social media resource from third parties that may be offered or accessed through the Store. Accessing such links will take you away from the Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about such third-party sites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any site you interact with before allowing the collection and use of your Personal Data.
If you provide us with Personal Data related to other individuals, you represent that you have the authority to do so and have obtained the necessary consent to authorize the use of such information in accordance with this Privacy Policy.
Definitions: For the purposes of this Privacy Policy:
“Personal Data” means any information that directly or indirectly identifies or can identify a natural person, such as name, CPF, date of birth, IP address, among others; “Sensitive Personal Data” means any information that reveals, concerning an individual, racial or ethnic origin, religious belief, political opinion, trade union affiliation, or information related to health or sexual life, genetic or biometric data; “Processing of Personal Data” means any operation performed in the context of Personal Data, by automated or non-automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of making available, harmonization or association, restriction, deletion or destruction. The Processing of Personal Data also includes any other operation provided by applicable legislation; “Data Protection Laws” means all legal provisions that regulate the Processing of Personal Data, including but not limited to Law No. 13.709/18, the General Data Protection Law (“LGPD”).
Use of Personal Data: We collect and use Personal Data to manage your relationship with us and better serve you when purchasing products and/or services at the Store, personalizing and improving your experience. Examples of how we use the data include:
- Allowing you to purchase products and/or services at the Store;
- To confirm or correct the information we have about you;
- To send information we believe may be of interest to you;
- To personalize your experience while using the Store;
- To tailor advertising delivery to you based on your interest in our Store; and
- To contact you via a phone number and/or email address provided. We may contact you personally, by voicemail, via autodialing equipment, text messages (SMS), email, or any other communication method your device is capable of receiving, as permitted by law and for reasonable commercial purposes.
Additionally, the Personal Data provided may also be used as deemed necessary or appropriate: (a) under Data Protection Laws; (b) to comply with legal process requirements; (c) to comply with a court order, regulatory decision, or decision by competent authorities, including authorities outside your country of residence; (d) to protect our operations; (e) to protect our rights, privacy, security, yours or others’; (f) to detect and prevent fraud; (g) to enable us to seek available remedies or limit any damages we may suffer; (h) in other ways permitted by law.
THE PLATFORM IS NOT INTENDED FOR PERSONS UNDER THE AGE OF 18, AND WE REQUEST THAT SUCH PERSONS DO NOT PROVIDE US WITH ANY PERSONAL DATA.
Non-Providing Personal Data: You are not required to share the Personal Data we request; however, if you choose not to share it, in some cases, we may not provide you with full access to the Store, certain specialized features, or the ability to provide necessary assistance or deliver the product or service you contracted with us.
Data Collected: The general public can browse the Store without needing to register or submit Personal Data. However, some features of the Store may depend on registration and submission of Personal Data, such as completing a purchase/service order and/or enabling the delivery of the product/service by us. When contacting the Store, we may collect:
- Contact Information: Name, surname, phone number, city, state, and email address; and
- Information You Submit: Information you submit through forms (questions, complaints, suggestions, criticisms, compliments, etc.). When browsing the Store, we may collect:
- Location Data: Geolocation data when you access the Store;
- Preferences: Information about your preferences and interests related to products/services (when you tell us what they are or when we infer them from what we know about you);
- Store Browsing Data: Information about your visits and activities on the Store, including the content (and any ads) you view and interact with, information about the browser and device you are using, your IP address, your location, the website address from which you arrived. Some of this information is collected using our Automatic Data Collection Tools, which include cookies, web beacons, and embedded web links. For more information, see how we use Automatic Data Collection Tools in item 7 below;
- Anonymous or Aggregated Data: Anonymous responses from surveys or anonymous and aggregated information about how the Store is used. During our operations, in certain cases, we apply a process of de-identification or pseudonymization to your data so that it is reasonably unlikely that you can be identified through the use of such data with available technology; and
- Other Information We May Collect: Other information that does not specifically reveal your identity or is not directly related to an individual, such as information about the browser and device; store usage data; and information collected through cookies, pixel tags, and other technologies.
We do not collect Sensitive Personal Data.
Sharing Personal Data with Third Parties: We may share your personal data:
- With the partner company(ies) you select or choose to send your data, questions, queries, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for testing and production, and providers of data hosting and storage services, fraud management, customer support, sales on our behalf, order fulfillment, content personalization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example;
- With third parties to help us manage the Store; and
- With third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or transfer of all or part of our company, assets, or business (including those related to bankruptcy or similar processes).
International Data Transfers: Personal data and other types of information collected by us may be transferred to or accessed by entities belonging to the partner corporate group worldwide, in accordance with this Privacy Policy.
Automatic Data Collection Methods: When you visit the Store, it may store or retrieve information in your browser, in the form of cookies and other similar technologies. This information may be about you, your preferences, or your device and is mainly used to ensure that the Store functions as expected. The information generally does not directly identify you but can provide a more personalized internet experience. According to this Privacy Policy, we and our third-party service providers may collect your Personal Data in various ways, including but not limited to:
- Through the Browser or Device: Some information is collected by most browsers or automatically through internet access devices, such as computer type, screen resolution, operating system name and version, device model and manufacturer, language, and type and version of the internet browser you are using. We may use this information to ensure the Store functions correctly.
- Using Cookies: Cookies allow for the collection of information such as browser type, time spent on the Store, pages visited, language preferences, and other anonymous traffic data. We and our service providers may use this information to, among other things, personalize your experience while using the Store and to deliver advertising to you according to your interests. We also collect statistical information about Store usage for continuous improvement of our design and functionality. If you do not want your information to be collected through cookies, you can configure cookies in your browser's "options" or "preferences" menu. The links below provide more details on how to adjust cookie preferences in the most popular internet browsers:
- Google Chrome
- Mozilla Firefox
- Safari
- Internet Explorer
- Microsoft Edge
- Opera
- Bing
- Using Pixel Tags and Other Similar Technologies: Pixel tags (also known as web beacons and invisible GIFs) may be used to track user actions on Store pages and measure the success of our advertising campaigns. Unlike cookies, which are stored on the user's computer, pixel tags are invisibly embedded in web pages or emails.
- IP Address: Your IP address is a number automatically assigned to the computer you are using by your Internet Service Provider. An IP address is automatically identified and logged in our server logs whenever a user accesses the Store, along with the time of the visit and the pages visited. Collecting IP addresses is a common practice and is done automatically by many online services. We use IP addresses for purposes such as calculating Store usage levels, helping to diagnose server problems, and administering the Store.
- Aggregating Information: Aggregated Personal Data does not personally identify you or any other Store user (for example, we may aggregate Personal Data to calculate the percentage of our users living in a specific city).
- Request confirmation that we are processing your Personal Data;
- Request access to your Personal Data;
- Request correction of incomplete, inaccurate, or outdated data;
- Request anonymization, blocking, or deletion of unnecessary, excessive data, or data processed in violation of the law;
- Request the portability of your Personal Data to another service provider, provided this does not affect our trade secrets and commercial interests;
- Request the deletion of Personal Data processed with your consent;
- Obtain information about the public or private entities with whom we share your data;
- When consent is required, you can choose to grant or deny your consent. Additionally, when you have provided consent to process your Personal Data, you can withdraw it at any time;
- Object to the processing of your Personal Data based on any of the situations where we waive consent if there is non-compliance with the LGPD;
- Request review of decisions made solely based on automated processing of Personal Data affecting your interests.
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