Privacy and Exchange Policy

Privacy Policy This Privacy Policy ("Privacy Policy") is intended to inform you about how we use and disclose information collected during your visits to our Store and in messages we exchange with you ("Communications"). This Privacy Policy applies only to information collected through the Store. BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU ACKNOWLEDGE THAT YOU ARE AWARE OF THE TERMS SET FORTH HEREIN AND AGREE TO THE PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA THAT YOU PROVIDE IN THE STORE. This Privacy Policy provides an overview of our privacy practices and the choices you can make, as well as rights you can exercise regarding the Personal Data processed by us. If you have any questions about the use of Personal Data. Additionally, the Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing these links will cause you to leave the Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about these third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection and use of your Personal Data. If you provide us with Personal Data regarding other individuals, you represent that you have the authority to do so and have obtained the necessary consent to authorize the use of such information in accordance with this Privacy Policy. Definitions For the purposes of this Privacy Policy: "Personal Data" means any information that directly or indirectly identifies or can identify a natural person, such as name, CPF, date of birth, IP address, among others; "Sensitive Personal Data" means any information that reveals, concerning a natural person, racial or ethnic origin, religious belief, political opinion, membership in a union or organization of a religious, philosophical, or political nature, health data or sexual life, genetic or biometric data; "Processing of Personal Data" means any operation carried out on Personal Data, by automatic or non-automatic means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or, alternatively, provision, alignment or association, restriction, erasure or destruction. Also considered Processing of Personal Data is any other operation provided for in the terms of applicable law; "Data Protection Laws" means all legal provisions that regulate the Processing of Personal Data, including, but not limited to, Law No. 13.709/18, General Data Protection Law ("LGPD"). Use of Personal Data We collect and use Personal Data to manage your relationship with us and better serve you when you are purchasing products and/or services in the Store, customizing and improving your experience. Examples of how we use the data include: Facilitate your purchase of products and/or services in the Store; To confirm or correct the information we have about you; To send information we believe may be of interest to you; To personalize your use of the Store; To customize advertising to you based on your interest in our Store; and To contact you by a telephone number and/or email address provided. We may contact you personally, by voicemail, through automatic dialing equipment, by text messages (SMS), by email, or by any other means of communication that your device is capable of receiving, in accordance with the law and for reasonable business purposes. Additionally, the Personal Data provided may also be used in the manner we deem necessary or appropriate: (a) under Data Protection Laws; (b) to comply with judicial process requirements; (c) to comply with judicial, regulatory, or competent authority decisions, including authorities outside the country of residence; (d) to protect our operations; (e) to protect our, your, or third-party rights, privacy, security; (f) to detect and prevent fraud; (g) to enable us to use available actions or limit damages we may suffer; (h) by other means permitted by law. THE PLATFORM IS NOT INTENDED FOR INDIVIDUALS UNDER 18 (EIGHTEEN) YEARS OLD, AND WE REQUEST THAT SUCH INDIVIDUALS DO NOT PROVIDE US WITH ANY PERSONAL DATA. Non-Provision of Personal Data You are not required to share the Personal Data we request, however, if you choose not to share it, in some cases, we may not be able to provide you with full access to the Store, some specialized features, or be able to provide the necessary assistance or facilitate the delivery of the product or service contracted by you. Collected Data The general public may browse the Store without the need for any registration and submission of Personal Data. However, some of the Store's functionalities may depend on registration and submission of Personal Data such as completing the purchase/service hiring and/or enabling the delivery of the product/service by us. In contacting the Store, we may collect: Contact data. Name, last name, telephone number, city, state, and email address; and Information you submit. Information you submit via form (questions, complaints, suggestions, criticisms, compliments, etc.). In general browsing on the Store, we may collect: Location data. Geolocation data when you access the Store; Preferences. Information about your preferences and interests regarding products/services (when you tell us what they are or when we deduce them from what we know about you); Store browsing data. Information about your visits and activities on the Store, including the content (and any advertisements) you view and interact with, information about the browser and device you are using, your IP address, your location, the website address from which you arrived. Some of this information is collected using our Automated Data Collection Tools, which include cookies, web beacons, and embedded web links. To learn more, read how we use Automated Data Collection Tools in item 7 below; Anonymous or aggregated data. Anonymous responses to surveys or anonymous and aggregated information about how the Store is enjoyed. During our operations, in certain cases, we apply a de-identification or pseudonymization process to your data so that it is reasonably unlikely that you will identify yourself through the use of this data with the available technology; and Other information we may collect. Other information that does not specifically reveal your identity or is not directly related to an individual, such as browser and device information; Store usage data; and information collected through cookies, pixel tags, and other technologies. We do not collect Sensitive Personal Data. Sharing of Personal Data with Third Parties We may share your Personal Data: With the partner company(ies) you select or choose to send your data, questions, inquiries, etc., as well as with service providers or partners to manage or support certain aspects of our business operations on our behalf. These service providers or partners may be located in the United States, Argentina, Brazil, or other global locations, including servers for testing and production, and data hosting and storage providers, fraud management, customer support, sales on our behalf, order fulfillment, content customization, advertising and marketing activities (including digital and personalized advertising), and IT services, for example; With third parties, to help us manage the Store; and With third parties, in the event of any reorganization, merger, sale, joint venture, assignment, transmission, or transfer of all or part of our business, asset, or capital (including those related to bankruptcy or similar processes). International Data Transfers Personal Data and other information collected by us may be transferred or accessed by entities belonging to the corporate group of partner companies worldwide in accordance with this Privacy Policy. Automatic Personal Data Collection Form When you visit the Store, it may store or retrieve information on your browser, in the form of cookies and other similar technologies. This information may be about you, your preferences, or your device and is mainly used to make the Store work as you expect. The information usually does not directly identify you but can provide a more personalized internet experience. In accordance with this Privacy Policy, we and our third-party service providers may collect your Personal Data in various ways, including, among others: Through the browser or device: Some information is collected by most browsers or automatically through internet access devices, such as computer type, screen resolution, name and version of the operating system, model and manufacturer of the device, language, type, and version of the internet browser you are using. We may use this information to ensure that the Store works properly. Use of cookies: Cookies allow the collection of information such as the type of browser, time spent on the Store, pages visited, language preferences, and other anonymous traffic data. We and our service providers may use this information to, among other things, personalize your experience using the Store, as well as to target advertising to you based on your interests. We also collect statistical information about Store usage for continuous improvement of our design and functionality. If you do not wish for your information to be collected through cookies, you can configure cookies in the "options" or "preferences" menu of your browser. In the links below, you will find more details on how to adjust cookie preferences for the most popular internet browsers: Google Chrome Mozilla Firefox Safari Internet Explorer Microsoft Edge Opera If you would like to learn a little more about advertising and remarketing cookies, which are used to target advertising based on each user's interests and the number of visits they made to our website and their internet searches, visit: Facebook Google Bing Use of pixel tags and other similar technologies: Pixel tags (also known as web beacons and invisible GIFs) may be used to track actions of Store users (including email recipients), measure the success of our marketing campaigns, and collect statistical data about Store usage and response rates. If you have active ad personalization in tools such as Facebook, Google, or Bing, the information may be used to show ads in their services. In case you do not wish to be tracked, you can ask each of the services: Facebook Google Bing We may hire behavioral advertising companies to obtain reports on Store ads across the internet. To do this, these companies use cookies, pixel tags, and other technologies to collect information about your use, or other users' use, of our Store and third-party websites. We are not responsible for pixel tags, cookies, and other similar technologies used by third parties. You can configure your preferences in your browser's menu. Be aware that if you change computers or browsers, or use multiple computers or browsers, you will need to repeat this process for each computer and each browser. User Rights You may, at any time, request: (i) confirmation that your Personal Data is being processed; (ii) access to your Personal Data; (iii) corrections to incomplete, inaccurate, or outdated data; (iv) anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data; (v) portability of Personal Data to another service provider, provided that this does not affect our industrial and trade secrets; (vi) deletion of Personal Data processed with your consent, to the extent permitted by law; (vii) information about the entities to which your Personal Data has been shared; (viii) information about the possibility of not providing consent and about the consequences of refusal; and (ix) revocation of consent. Your requests will be handled with special care so that we can ensure the effectiveness of your rights. You may be asked to provide proof of your identity to ensure that the sharing of Personal Data is only done with its holder. You should keep in mind that, in certain cases (for example, due to legal requirements), your request may not be immediately fulfilled, and we may not be able to serve you due to compliance with legal obligations. Security of Personal Data We seek to adopt the technical and organizational measures provided by Data Protection Laws appropriate for the protection of Personal Data in our organization. Unfortunately, no transmission or data storage system is guaranteed to be 100% secure. If you have reason to believe that your interaction with us has ceased to be secure (for example, if you believe that the security of any of your accounts has been compromised), please notify us immediately. Hyperlinks to Other Websites and Social Networks The Store may, from time to time, contain hyperlinks that will redirect you to websites of the networks of our partners, advertisers, suppliers, etc. If you click on one of these links to any of these sites, please note that each site has its own privacy practices and we are not responsible for these policies. Please review the respective policies before submitting any Personal Data to these sites. We are not responsible for the policies and practices of collection, use, and disclosure (including data protection practices) of other organizations, such as Facebook, Apple, Google, Microsoft, or any other software developer or application provider, social media store, operating system, wireless internet service provider, or device manufacturer, including all Personal Data you disclose to other organizations through the applications, related to such applications, or posted on our social media pages. We recommend that you inform yourself about the privacy policy of each site visited or each service provider used. Updates to this Privacy Policy If we modify our Privacy Policy, we will publish the new text on the Store, with the updated revision date. We may change this Privacy Policy at any time. If there is a significant change in the terms of this Privacy Policy, we may inform you through the contact information we have in our database or through a notification in our Store. We remind you that we are committed not to process your Personal Data in a manner incompatible with the objectives described above, except as otherwise required by law or court order. Your use of the Store after changes means that you have accepted the revised Privacy Policies. If, after reading the revised version, you do not agree with its terms, please close access to the Store.